Terms of Service

Effective Date: October 2025
Company Name: Kevy
Website: https://kevy.ca
Contact: support@kevy.ca

1. Agreement to Terms

By accessing or using Kevy.ca (the “Website”) or any services provided by Kevy (“we,” “our,” “us”), you (“you,” “user,” or “customer”) agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree with these terms, please do not access or use the Website or Services.

2. Description of Services

Kevy provides virtual assistant, digital automation, and productivity tools for individuals and businesses — particularly within the hospitality and freelance sectors.
Our services may include:

  • Task automation and scheduling tools
  • Message and content management
  • AI-powered administrative support
  • Online consultation and setup assistance

Kevy’s tools are designed to enhance efficiency, not replace human judgment or managerial decision-making.

3. Eligibility

To use Kevy’s services, you must:

  • Be at least 18 years old or the legal age of majority in your jurisdiction.
  • Have the authority to enter into binding agreements on behalf of yourself or your business.

By using the Website, you represent that you meet these requirements.

4. Use of Services

You agree to use Kevy’s services only for lawful purposes and in compliance with all applicable Canadian, provincial, and international laws.

You may not:

  • Use Kevy for spam, fraud, or unauthorized marketing.
  • Copy, modify, or reverse engineer our technology.
  • Interfere with Kevy’s servers, systems, or other users.
  • Use Kevy to collect or process personal information without consent.

Violations may result in suspension or termination of access without notice.

5. Account Registration

To access certain features, you may need to create an account. You agree to:

  • Provide accurate, complete information.
  • Keep your login credentials secure.
  • Notify Kevy immediately of any unauthorized access.

You are responsible for all activity under your account.

Kevy reserves the right to suspend or terminate accounts that violate these terms or misuse the platform.

6. Payment and Billing

Some Kevy services may require payment.
All fees are displayed in Canadian Dollars (CAD) unless stated otherwise and are subject to applicable taxes.

You agree to:

  • Pay all charges associated with your use of Kevy’s paid features.
  • Provide accurate billing information.
  • Authorize Kevy or its payment processors to process recurring payments, if applicable.

Refunds are issued only in accordance with our Refund Policy, if provided.

7. Intellectual Property Rights

All content, design, logos, trademarks, and software on Kevy.ca are the intellectual property of Kevy or its licensors.

You may not copy, reproduce, or distribute any part of Kevy’s materials without written consent.

You retain ownership of any content you upload or provide to Kevy, but you grant Kevy a limited license to use that content to operate and improve the Services.

8. User-Generated Content

If you submit or upload content (comments, feedback, files, media, etc.), you grant Kevy a non-exclusive, royalty-free, transferable license to use, display, and reproduce that content for operational purposes.

You agree not to post or transmit content that:

  • Is unlawful, defamatory, or harassing
  • Infringes on intellectual property rights
  • Contains malware or harmful code

Kevy may remove or block content that violates these standards at its discretion.

9. AI-Powered Services Disclaimer

Kevy’s tools may use artificial intelligence (AI) and automation to support administrative and communication tasks.

While Kevy strives for accuracy and reliability:

  • AI-generated outputs are for informational and operational support only, not legal, financial, or professional advice.
  • Users are responsible for reviewing and verifying outputs before relying on them in business contexts.

Kevy is not liable for errors, omissions, or outcomes resulting from automated actions.

10. Data and Privacy

Your privacy is governed by our Privacy Policy, which complies with PIPEDA and relevant provincial privacy laws.

By using Kevy, you consent to the collection, use, and storage of your personal information as described in our Privacy Policy.

Kevy may use aggregated, anonymized data to improve its services.

11. Email and Communication Consent

By creating an account, booking a session, or contacting Kevy, you consent to receive service-related and promotional communications under Canada’s Anti-Spam Legislation (CASL).

You may opt out of marketing emails at any time via the unsubscribe link in our messages.

12. Limitation of Liability

To the maximum extent permitted by Canadian law:

  • Kevy is not liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Services.
  • Kevy’s total liability for any claim shall not exceed the amount paid (if any) for Services in the preceding three (3) months.

Kevy provides the Services “as is” and “as available,” without warranties of any kind, express or implied.

13. Indemnification

You agree to indemnify and hold harmless Kevy, its employees, affiliates, and contractors from any claims, damages, or expenses (including legal fees) arising from:

  • Your misuse of the Services
  • Your violation of these Terms
  • Your infringement of third-party rights

14. Termination

Kevy may suspend or terminate your access at any time if:

  • You violate these Terms
  • You misuse Kevy’s technology or data
  • Required by law or regulatory authority

Upon termination, your right to use the Services immediately ceases, but certain obligations (including confidentiality and payment) survive termination.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of British Columbia and the applicable laws of Canada, without regard to conflict of law principles.

You agree to submit to the exclusive jurisdiction of the courts in Vancouver, British Columbia for any disputes arising under these Terms.

16. Changes to These Terms

Kevy reserves the right to modify these Terms of Service at any time.
Updated terms will be posted on this page with a revised effective date. Continued use of the Services after such changes constitutes acceptance of the revised Terms.

17. Contact Information

If you have questions or concerns about these Terms, please contact us:

Kevy Support Team
📧 Email: support@kevy.ca
🌐 Website: https://kevy.ca
📍 Vancouver, BC, Canada

✅ Compliance Summary:
This TOS is compliant with:

  • Canadian Contract Law
  • PIPEDA (Personal Information Protection and Electronic Documents Act)
  • CASL (Canada’s Anti-Spam Legislation)
  • Provincial Consumer Protection Laws